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State Operations Manager - Operations Managers

Mulgrave VIC 3170, Australia Req #96
Tuesday, 17 March 2020
City FM Australia (City) provide world leading Facilities Management and Engineering solutions which ensure safe, successful and sustainable outcomes for our Partners - Coles.

City FM Australia provides world-leading facilities management and engineering solutions which ensure safe, compliant, successful and sustainable outcomes on time and within budget. If you would like to join a company with an excellent culture, great potential to develop your career, and become a part of a successful management team read further.



The role is key to building and maintaining strong relationships with brand leads and key City stakeholders. Our successful applicant will lead a large state-wide team to effectively deliver Facilities Management services across the state.


If you have developed strategies and business plans, planned for capital requirements, financial management, compliance, and ensured that maintenance works meet requirements then read on!!!


Reporting to the General Manager – FM Operations, your key responsibilities will include:

  • Provide effective liaison and support to the Coles Group, including Store Development, Retail support, Risk Management, Operations, Health & Safety, Compliance and Loss Prevention.

  • Support regional and zone teams in disaster circumstances such as flooding/fire etc., ensuring that team members and contractors are supported and co-ordinated effectively.

  • Manage the performance of alliance contractors working within Coles brands to ensure performance against contracted and maintenance work, conducting regular meetings with key contractors.

  • Forecast and Manage the State’s allocated budget (OPEX and CAPEX), ensuring services are delivered within budget and meet contracted KPIs.

  • Manage landlord and property related issues through key contacts to deliver fully operational and safe store environments, providing detailed reporting, direction and support for maintenance in stores for all brands.

  • Lead a high-performing team where team members are motivated to achieve results in difficult circumstances. Eliminate obstacles that affect business and individual performance.


To be considered for this role you will have / be:

  • Degree in either Mechanical Engineering, Electrical/Refrigeration or a Trade Qualification, Commerce or Business - Mandatory

  • Prior industry experience in the Retail Services sector (7 years and above) – Highly regarded

  • Previous experience in the Facilities Management industry - highly desirable

  • Previous experience in leading a services team - Essential

  • Strong business acumen capabilities, including the management of business financials and compliance issues

  • Proficient in preparing and managing Capital and Operating Expenditure budgets


If you would like to be part of a growing Australian Facilities Management business, we would love to hear from you

City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual team member.


Please submit a covering letter and your resume today quoting reference number 334428 to

City FM Australia is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.
City FM Australia does not accept any unsolicited resume referrals from Recruitment Agencies.
Please do not submit any resumes or associated profiles to the City careers portal or to any City team members.
City FM Australia will not pay any placement fees relating to unsolicited resume referrals

Other details

  • Pay Type Salary
  • Mulgrave VIC 3170, Australia